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By accessing and using Smart Alt Fixer (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. In addition, when using this Service, you shall be subject to any posted guidelines or rules applicable to such services.
2. Description of Service
Smart Alt Fixer provides a WordPress plugin and API service that uses Artificial Intelligence to analyze images and generate alternative text ("alt-text") for accessibility and SEO purposes. The Service is provided on an "as is" and "as available" basis.
3. User Accounts & License Keys
To use the paid features of the Service, you must purchase a license key. You are responsible for maintaining the confidentiality of your license key. You agree to notify us immediately of any unauthorized use of your account.
4. Payments and Credits
The Service operates on a credit-based system or subscription model. Payments are processed securely via Stripe. Credits purchased as "one-time packs" do not expire unless otherwise stated. Subscription payments are recurring and will renew automatically unless cancelled.
5. Refund Policy
Due to the digital nature of the Service and the immediate costs incurred by API usage (OpenAI), all sales are generally final. Refunds may be issued at our sole discretion in cases of technical failure where the Service did not perform as described.
6. Intellectual Property
The plugin code, brand, and website content remain the exclusive property of Smart Alt Fixer. The alt-text generated for your images becomes your property upon creation.
7. Limitation of Liability
Smart Alt Fixer shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
8. AI Accuracy Disclaimer
The Service uses AI to generate content. While we strive for high accuracy, AI may occasionally produce incorrect or irrelevant descriptions. You are responsible for reviewing and approving all generated content before publishing it on your website.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of The Netherlands, without regard to its conflict of law provisions.
Privacy Policy
Last updated: July 2026
1. Information We Collect
Personal Information: When you purchase a license, we collect your email address and name.
Payment Information: All payment data is processed securely by Stripe. We do not store full credit card details on our servers.
Usage Data: We collect data on how many images you process to manage your credit balance and improve system performance.
2. How We Use Your Data
We use the collected data to:
Provide, operate, and maintain our Service.
Process your transactions and manage your account.
Send you updates, security alerts, and support messages.
Improve our AI models and user experience.
3. Third-Party Service Providers
We share data with specific third-party providers essential to our operation:
OpenAI: Image URLs are sent to OpenAI's API for analysis to generate alt-text. OpenAI does not use this data to train their models.
Stripe: Payment processing and subscription management.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized alteration, disclosure, or destruction. All data transmission is encrypted via SSL.
5. Cookies
We use cookies to maintain your session and analyze website traffic to improve our marketing efforts.
6. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You have the right to access, correct, update, or request deletion of your personal information. Please contact us at support@smartaltfixer.com to exercise these rights.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@smartaltfixer.com.
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